Contact information

Last Updated: September 21, 2026

If you have any questions about our products, orders, shipping, returns, refunds, or other store-related matters, please contact our customer support team.

Customer Support

Email: vasilunae260@gmail.com

We aim to respond to customer inquiries as soon as reasonably possible. Response times may vary depending on the volume and complexity of requests.

Order Support

For questions regarding an existing order, please include the following information in your message when applicable:

Full name
Order number
Email address used for the order
Product name
A brief description of your question or issue

Providing accurate order information can help us review and respond to your request more efficiently.

Returns & Refunds

For questions regarding returns, refunds, exchanges, damaged items, or incorrect orders, please contact us before sending any item back. Additional information or photos may be requested to help us review the request.

Please refer to our Return & Refund Policy for applicable requirements and procedures.

Shipping Questions

If you have questions about order processing, shipment status, tracking information, or delivery issues, please contact us using the email address above and include your order number whenever possible.

Business Inquiries

For general business or store-related inquiries, please contact us at:

Email: vasilunae260@gmail.com